Easy Returns & Hassle-Free Refunds – Elecart.in

At Elecart.in, your satisfaction is our top priority. If you're not happy with your purchase, we’re here to make the return or refund process simple and stress-free.

Eligibility for Return & Refund

• Request within 30 days of receiving the product.
• Product must be unused, undamaged, and in original packaging.

Note on Warranty-Related Issues

• If your return or refund request is related to a warranty issue, please note that Elecart.in does not provide a separate warranty. Products are covered under the manufacturer’s warranty policy, and any warranty claims must be directed to the respective brand or manufacturer as per their terms.

How to Initiate a Return or Refund

Option 1: Via WhatsApp

1. Send us a message at +91 9995415523 .
2. Provide:
   • Full Name
   • Order ID
   • Product Name
   • Reason for Return/Refund
   • Clear photos/video (if applicable)
3. We’ll respond within 24 hours.

Option 2: Via Email

1. Email us at support@elecart.in with the subject: Return/Refund Request – Order #[Your Order ID]
2. Include:
   • Full Name
   • Registered Email
   • Order ID
   • Product Name
   • Reason
   • Photos/video (if applicable)
3. We’ll reply within 1 business day.

Return Pickup Process

Once approved, our logistics partner will pick up the item within 2–4 working days. Please keep it securely packed.

Refund Timeline

• Refunds processed within 5–7 business days after we receive the item.
• Prepaid Orders: Refunded to original payment method.
• COD Orders: UPI ID or bank details will be requested for refund.